Saskatchewan College of Pharmacy Professionals Communications Strategy

Client: Saskatchewan College of Pharmacy Professionals

Project: Implementation of a communications strategy to streamline a highly complex, multi-level training program for mandatory new standards of practice for pharmacy compounding called compEX. This was a national program with each province responsible to develop and implement their own communications plan.

Description: Given the huge amount of transitioning already experienced by pharmacy teams, it was important to develop advance communication material to ease pharmacists into the process, providing assurance that the program would be rolled out in easily, manageable phases.

With only one person dedicated to manage the program, it was uber important to advance plan FAQ’s and build in touch points for group level support. Using multiple channels of communication, we created a communications plan that raised the bar in Canada, far exceeding the expectations of the client, and successfully accredited compounding pharmacy teams to new levels of practice.